Privacy policy

Effective Date: July 7, 2026

Welcome to Indicraft15. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our Shopify store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment information processed securely through Shopify-supported payment gateways. We do not store your complete debit or credit card details.
  • Order history, purchase details, and transaction records.
  • Device and browsing information, including your IP address, browser type, operating system, time zone, cookies, and website usage data.
  • Information you voluntarily provide when contacting our customer support team or subscribing to our communications.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order confirmations, shipping updates, and other service-related communications.
  • Provide customer support and respond to your queries.
  • Improve our website, products, and overall shopping experience.
  • Detect, prevent, and investigate fraudulent or unauthorized transactions.
  • Comply with legal and regulatory obligations.
  • Send promotional offers, newsletters, or marketing communications where permitted by law or with your consent. You may opt out of these communications at any time.

Cookies and Tracking Technologies

Indicraft15 uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve website performance.

You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our website.

Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share your information only with trusted service providers who help us operate our business, including:

  • Shopify
  • Secure payment gateway providers
  • Shipping and logistics partners
  • Marketing, analytics, and website service providers

These partners receive only the information necessary to perform their services and are required to protect your information.

We may also disclose your information if required by law, legal process, or to protect the rights, property, or safety of Indicraft15, our customers, or others.

Data Security

We take appropriate technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of your personal information, where legally permissible.
  • Withdraw your consent to receive promotional or marketing communications at any time.

To exercise any of these rights, please contact us using the contact details available on our website.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. Indicraft15 is not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact our customer support team using the contact information available on the Indicraft15 website. We will be happy to assist you.