Terms of service

Effective Date: July 7, 2026

Welcome to Indicraft15. By accessing, browsing, or placing an order through our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

General

Indicraft15 reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on the website. Your continued use of the website constitutes your acceptance of the revised Terms & Conditions.

Products

We make every effort to display our products as accurately as possible. However, due to differences in screen settings, lighting, photography, and the handcrafted nature of certain products, slight variations in color, texture, finish, or appearance may occur. Such variations are natural and do not constitute a product defect.

Pricing

All prices displayed on the website are listed in Indian Rupees (INR) and are subject to change without prior notice. While we strive to ensure accurate pricing, we reserve the right to correct any pricing or typographical errors and to modify or discontinue products at our discretion.

Orders

By placing an order, you agree that all information provided is accurate and complete.

Indicraft15 reserves the right to:

  • Accept or decline any order at its sole discretion.
  • Limit the quantity of products purchased.
  • Cancel orders suspected of fraudulent, unauthorized, or unlawful activity.
  • Cancel orders due to product unavailability, pricing errors, or other unforeseen circumstances.

If an order is cancelled by Indicraft15 after payment has been successfully received, the full amount paid will be refunded to the original payment method.

Payments

All payments are processed securely through Shopify-supported payment gateways. By completing a purchase, you confirm that you are authorized to use the selected payment method and that all payment information provided is accurate.

Shipping & Delivery

We aim to dispatch orders within the estimated timelines mentioned on our website. However, delivery timelines are estimates only and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen events.

Indicraft15 shall not be held responsible for delays caused by third-party logistics or courier partners.

Returns, Refunds & Exchanges

By placing an order, you acknowledge that you have read and accepted our Refund & Exchange Policy.

  • We do not accept returns once products have been delivered.
  • We do not provide refunds except where an order is cancelled by Indicraft15 before shipment.
  • Eligible exchanges may be provided in accordance with our Refund & Exchange Policy for damaged, defective, incorrect, or other approved cases.

Please refer to our Refund & Exchange Policy for complete details.

Intellectual Property

All content available on this website, including but not limited to logos, images, graphics, product photographs, text, designs, artwork, and website content, is the exclusive property of Indicraft15 and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Indicraft15.

Limitation of Liability

To the maximum extent permitted by applicable law, Indicraft15 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website, products, or services.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts in India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team using the contact information available on the Indicraft15 website. We will be happy to assist you.